Make sure you have the latest version of the Moya app - you can update Moya from Google Play
Tap on the MoyaPayD icon at the bottom of your phone screen (the one after Chat and Discover).
Sign-up and start using MoyaPayD 😁
Any over 18 South African Resident with a valid ID document or Foreign National with a valid Passport.
It is important to know who you are so that we can keep your money safe according to the regulated and anti money laundering laws of South Africa.
If you sign in and you wallet is blocked your passport or ID has expired.
You will be guided to resubmit your Verification information with a valid details.
Once you have done this, you are free to enjoy MoyaPayD again!
MoyaPayD is a #datafree mobile money account which allows you to:
No! MoyaPayD is #datafree and you can use it anytime, even if you do not have data or airtime balance.
No, MoyaPayD is brought to you by Datafree Africa Pty Ltd, a legally registered company in South Africa.
All funds in MoyaPayD accounts are held safely and securely in a South African bank account managed by Automated Outsourcing Services (Pty) Ltd, a nominee company approved by the Financial Services Conduct Authority of South Africa.
Any person 18 years or over who is legally resident in South Africa with a valid South African ID document or valid foreign passport document.
You can pay another MoyaPayD user by scanning their QR code, setting them up as a beneficiary or searching for their mobile number in your contacts. You can also pay participating stores by creating a code and presenting it to the teller. Please see MoyaPayD app for list of stores in app - Money Out » Pay » Show Code to Pay, then select the VIEW PAYMENT SHOPS button for full list.
MoyaPayD user to user - immediate! EFT In - normal banking times apply. Via other above mentioned apps - immediate.
No! MoyaPayD is your account!
Yes, MoyaPayD is available 24 hours a day, all your round.
Professionalise your hustle - get MoyaPayD!
When you sign-up for MoyaPayd you get your own personal QR code that all people can use to pay you, with whatever banking or payment app they like.
Apps that can be used to pay you:
You just have to show your MoyaPayD QR code and snap, anyone can pay you:
When you get payD this way you receive the money in your MoyaPayD account straight away.
You can also take a screenshot of your QR code and print it at an internet cafe.
Put it where people can see it - snap, they scan and pay you.
Get cash-in to your MoyaPayD account paid by:
Please note that it can take up to 3 working days to reflect as per normal banking rules. It could also be that the incorrect reference number has been used. You can find your reference number in-app Money In » Top Up » From a bank account. Please contact support with your mobile number, reference number and proof of payment to ensure your funds get allocated to your MoyaPayD account.
Money In » Get Paid and simply show your QR Code.
Yes! You can find your MoyaPayD Details in app - Money In » Top Up » From a bank account
Yes, it's as easy as adding a bank account and sending the money. Money Out » Bank Accounts and add your banking details.
You can instantly send money to another MoyaPayD user! Money Out » Send Money » MoyaPayD Account
Yes, you can send them money by adding their banking details, but come on…it's immediate if they sign up for MoyaPayD!
All codes to withdraw cash or pay shop that are not used are automatically refunded to you within 15 minutes!
Simply show them your QR Code by selecting the following option in app: Money In » Get Paid
You can create a code and present at any Shoprite, Checkers, USave or Checkers Liquor Store to withdraw anything between R20 and R2000! Money Out » Withdraw Cash »
Money Out » Prepaid
For a full list of your transactions: My Account » Balances and click on the MoyaPayD account option
For all out going transactions: Money Out » Money Out History
When you select the MoyaPayD option in the Moya App, your balance is shown at the top of the screen
If you want to pay someone and you are far away, adding a beneficiary will allow you to made quick payments over and over again.
There are two ways of adding beneficiaries My Account » Beneficiaries and select the Add Beneficiary option OR Money Out » Send Money » MoyaPayD Account and select a contact from your phone who you know also has a MoyaPayD Account. Once you have paid them, you will be given the option to save them as a beneficiary.
You can do this in app. My Account » Balances » Select the MoyaPayD Account » GET STATEMENT. You can download monthly statements to your phone!
Go to: Money Out » Pay » Show Code to Pay for list of shops you can purchase at from your MoyaPayD account.
You can download this to your phone - in app. My Account » Proof of Account
You can get a prepaid MoyaPayD Mastercard linked to your MoyaPayD account.
A prepaid Mastercard is like a prepaid SIM card.
You add money from your MoyaPayD account and only the prepaid balance on the card is available to spend.
When the prepaid balance on the card has been spent, you must add more money before you can use it again.
If the prepaid balance is zeo you do not have to worry! The card cannot be used.
If there is prepaid balance on the card, another person will need the PIN code to use the card in most cases (the PIN might not be needed for small payments in shops when the card is tapped on a payment terminal).
A prepaid MoyaPayD Mastercard card does not have access to your MoyaPayD account to spend your money.
You can move money from a prepaid MoyaPayD Mastercard back to your main MoyaPayD account at anytime.
So if your card is lost or stolen, straight away you can use your MoyaPayD app to transfer card balance back to your MoyaPayD account.
You can get a prepaid MoyaPayD Mastercard if:
This is a requirement under current banking regulations.
We are working hard with our card sponsor Access Bank to see if this can be changed.
We hope so and will be sure to provide an update here when that happens.
In MoyaPayD go to: My Account → Cards and select CARD ORDERS.
Each card you order will cost R100.
When you order a MoyaPayD Mastercard it will be delivered to the closest PEP Store, ShoeCity or TekkieTown in South Africa for you to pick up.
The cost of delivery is R70.
Open the envelope that has your MoyaPayD card.
In MoyaPayD go to: My Account → Cards and tap on Link received card.
Enter the “serial” number and the card numer to link the card to your MoyaPayD account.
In MoyaPayD go to: Money Out → Pay → Card → select which card you want to add money to.
You can also transfer money from your card back to your MoyaPayD account.
In MoyaPayD go to: Money In → Transfer From Card → and select the card.
Anywhere in South Africa.
We are working with Access Bank to allow MoyaPayD Mastercards to be used outside South Africa.
We hope this will be possible by December 2021.
Each MoyaPayD account can have up to 4 prepaid Mastercards linked to it.
You may want a prepaid MoyaPayD Mastercard for yourself as well as one or more cards for other family members to use.
For example, you can link a second MoyaPayD Mastercard to your account and then send it to a family member who lives in another location.
You can add funds to their prepaid MoyaPayD Mastercard at anytime and they can immediately use the card at any shop or store in South Africa.
They could even go to any PEP store and get a cashback using the card to obtain cash.
There is a fee of 1% to add funds to a prepaid MoyaPayD Mastercard from your MoyaPayD account. See fees and limits.
After that there are no fees or charges to spend money using your prepaid MoyaPayD Mastercard.
You can also use your card to withdraw cash from any ATM in South Africa.
The fee to withdraw from any ATM is R6.93 + R1.19 cents per R100.
Click here to see all fees and limits for using MoyaPayD.
MoyaPayD is #datafree!
There are no monthly account charges for MoyaPayD - zero!
Your money is your money.
As far as possible in MoyaPayD we do not charge you to spend your money.
This is not like most banks where you have to pay a monthly account charge AND you have to pay transactions fees to spend your money or get cash.
If you have R100 in MoyaPayD, you have R100 - it is yours.
If you have R100 in most bank accounts, you do not have R100 because they charge you a fee to spend your money. We think that is crazy.
If there are fees in MoyaPayD to spend your money it is beacause of the fees charged by banks, for example to withdraw cash from an ATM using your MoyaPayD Mastercard.
Direct debit charges are not allowed to MoyaPayD accounts.
No company or scammer will ever be able to apply direct debit charges to your MoyaPayD account.
Never share your 5 digit MoyaPayD PIN with anyone. This is the only way to get to your money.
The only way some can get to your money is if they have your 5 digit PIN. The MoyaPayD app will automatically log you our after 5 minutes of inactivity.
No debit orders can run off your MoyaPayD account.
When you sign-up and enter your 5 digit PIN, your phone will ask you to add a finger print if the feature is possible on your specific device.
The only time you will have to add your banking details is if you choose to pay money to a bank account! You can also choose to delete this once you have compete the transaction.
Immediately let your provider know and do a SIM Swop.
As long as you have the same number, you can download the MoyaPayD App and simply Login to your MoyaPayD wallet.
You can only ever have one MoyaPayD account.
No, and that is because we want to keep your money safe.
You will see this as part of your sign-up process or it can be found in the app Settings » About MoyaPayD - Underneath the FAQ's section
If you have forgotten you're PIN, you will need to select the 'Forgot Pin' option on your login page. You will receive a temporary PIN in your Moya Chat which you can use to login and change your PIN. Never share your PIN with anyone!
You can email support at email@example.com or contact us in app - Settings » Help » Talk To Us
You will see a number below the QR Code. Simply read this to the teller to complete your transaction.
Tell your friends and family to download the Moya App. Once this is done they will automatically have the ability to easily sign-up to access MoyaPayD.
MoyaPayD is cheaper and better than a bank account, and works for everyone.
South African citizens AND foreign nationals in South Africa can get a MoyaPayD account.
MoyaPayD is always #datafree to use.
MoyaPayD is free to register.
There are zero account charges for MoyaPayD.
Wherever possible MoyaPayD does not charge you to spend your money.
Anyone can pay your MoyaPayD QR code, using their MoyaPayD account or any other banking app.
You can send money to any bank account and any bank account can send you money - even though MoyaPayD is not a bank account.
Your employer or anyone else can pay to your MoyaPayD account from their bank account or banking app.
We will never allow direct debit charges to MoyaPayD accounts - never ever.